What are your delivery costs?
All our products are sent by NZ post with tracking number, using eco friendly and compostable packaging.
Your tracking number will be automatically sent to your provided email.
We only ship to New Zealand address at the moment.
Allow 1-2 days handling and overnight to South Island and 3 days to North Island and slightly longer for any Rural Delivery addresses. Note that subject to courier network overload and Covid 19 restrictions, there can be delays to target delivery times.
We are not able to ship to PO Boxes.
We currently offer
- NZ Courier Flat rate $8.99 for order under $89
- NZ Courier (Rural) $14.99
- NZ Courier - order $89+ : FREE
If you have any concerns about your order, please do not hesitate to contact us.
Can I pick up my orders?
Yes you can. Just select Free Pick Up option and send us an email or text messenger to arrange your pick up time.
How long will the delivery take?
Once your order has been dispatched the following delivery times should apply:
North Island up to 5 working days
South Island up to 2 working days
Rural please allow for an extra 2-3 working days to the above
Do you accept returns?
Our return policy lasts 30 days. If 30 days have gone by since your orders delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please send us an email with your receipt or proof of purchase.
All prices are in NZ dollars and include GST.